Returns & Exchanges
We want you to love your Gracie Abrams merchandise, but if you are not completely satisfied, we accept returns on unworn and unwashed items within 30 days of delivery. Please note that limited edition tour items and signed collectibles are final sale to ensure authenticity for all fans.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Package Your Items
Securely pack the items in their original packaging, ensuring all tags are attached, and affix the return label to the outside of the box.
Drop Off and Refund
Drop the package at any authorized carrier location; once received and inspected, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing